Went in there service was rude wasn't very sociable. Told it would be 10 mins no biggy ordered a turkey and chicken cheese steak got home got a turkey with colesole opened it and it was every where husband's was right...i called wasn't going back today live 20 mins from there asked if i could get a credit was told unless u bring the old one back nothing they could do i won't be back.
Just left this location inMilford, DE. I got the "BOBBY"; it was okay. My son got the meatball sub; he thought it was very good. My husband got a turkey sub; he thought it was okay. The girl behind the counter looked like she was counting down the seconds until the end of her shift, but the sandwiches came out quickly and correctly. The food was okay, nothing special. Truthfully I would have enjoyed it more if the atmospherewas better. The Capriotti's signage on the building made it look like a nicer establishment than the interior proved it to be. When I entered the building it looked like an old pizzeria in need of a remodel. I realize, as a designer my sensitivity to an interior environment is probably heighten, but Capriotti's as a franchise should enforce an image standard that needs to be followed. Their logo, paper cups, sandwich-tray paper etc presents a nice image, they should implement an interior concept that mimics that design. I am sure people would enjoy the Capriotti's experience much more with a developed standard apperence. For me my dinning experience was probably no greater than 2 stars, but I gave it 3 b/c other people are probably not as critical of interior atomophere as I am.
This is the worst Cappriotti's in the state. I love Cappriotti's generally, but I've been to this one three times, and was disappointed every time. Service is terrible. Staff stands around talking instead of working while customers wait for their sandwiches. I phoned my order in today, and when I arrived the two staff members (who were inside, the rest were out back smoking and texting) were chatting. They had not even STARTED my veggie burger. It took forever for the woman to get the grill cleaned, find the veggie patty and make the sandwich. I got it home and it was still frozen inside.
Food sucks here, and service sucks worse. Go somewhere else, because this place is a disaster.
Placed on hold for 7 minutes... called back placed on hold for 5 minutes. Never got issue resolved... great job!
It is a shame that the subs are good because the majority of the people that work they are on drugs or undedicated. You specifically ask for condiments on the side but they just do whatever they want. Twice I have got half the condiments on the sun and the other half on the side. Guess I will go enjoy my soggy sub as they didn't offer to redo it.
Capriotti S Sandwich Shop is a US Restaurant based in Milford, Delaware. Capriotti S Sandwich Shop is located at 684 N. Dupont Hwy., Milford, DE 19963, USA.
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