Good for emergencies only! That's how I 1st became patient (at Georgetown), that visit went well, good service, etc... Was time 4 exam so I went 2 Milford because it's closer to home. Exam went OK, opted for additional photo-exam for $40 add-on. Photo revealed a potential problem resulting in referral. My insurance covers referral w/ $12 copay. After 2 visits I get bill for $24 & pay online (easy-peasy). About a month ago I get 2 $12 past-due notices. Pretty sure I don't owe money but it's only $24. Go online, site says I owe $0.00 Next I call local office and talk to someone that promises to call me back (never happens). Go on vaca and come home to FINAL NOTICE (x2) along with threat of forwarding to collection agency. My credit score starts to tremble at the thought.
Nice clean place, nice staff, doctor and quick service, excellent experience. Thank you.
Great customer service. Fast service and turn around. Very friendly!
Go to local office, file complaint, get written validation that I owe nothing. I also requested copies of all my records & cancelled my future (paid referral) visits. When I completed the records application the mgr said I need to give him a reason for request. My reply: I am no longer a patient of this entire franchise, as such I want to ensure that I never have to darken your doors again.
What a joke of an operation. Technically the affair is still ongoing because the local office couldn't fix the billing error. Do yourself a favor and go elsewhere. I recently used the optometrist in Milton. Good operation, nice folks, no shenanigans.
So she finally gets seen and the purpose for her going was because she had severe light sensitivity and needed paperwork signed for the dmv. After an hour of tests including dilation the doctor says flat out that she never signs the waivers. Ever. Turns right around and they aggressively try to have her try on and sell us glasses on our way out-pupils still dilated and all. My wife could barely see! 135 dollars for nothing. My wife makes an appointment the next day with another optometrist, was seen in half the time, and quickly determined she definitely needed the waiver and signed off. They couldn't believe they would refuse to sign off considering her condition. I'll never return to this place again
This place is just a money vaccum. And the customer service was horrible. My wife and I walk in and the receptionist doesn't even look at us while rambling off the standard greeting. Next, the wait was horrendous! People who came in after me were leaving before she was even seen. There seemed to be no rhyme or reason to who they picked.
Myeyedr is a US Health facility based in Milford, Delaware. Myeyedr is located at 1197 Airport Rd Ste 1, Milford, DE 19963, USA.
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