Came there to get my nails done was told I had to wait 2 hours, so I just left...they need to get more people to work there
This is a great family run business ! The specialists are kind, warm and welcoming. Make an appointment so you know you won't be waiting. They can get really busy and if you walk in without an appointment during a busy time (and when others have made appointments), you will wait! Either way, it's worth the time!
OK so I made an appointment for my daughter and I for Mani/ pedicures on Saturday the 27th for 330 I called back and asked them to move it to 4 PM because my daughter soccer game was running over she said could you do 345 because if you can we can have you out by five and we can leave early so they were already worried about leaving early on their 6 PM Saturday. When we got there the appointment was going fine even though they were working on my fingers and toes at the same time so that they could speed along the appointment they did ask if it was OK and I understood so I said yes then I got the new dip powder and the design and everything came out great, so we left even though I did feel rushed. Now on Sunday, 28 May I noticed that the clearcoat that they put over the powder and the colors and the design were already starting to chip I called them on Monday which was memorial day to make sure they were open before I drove in and they answered the phone I said I was just calling to make sure you were open and said thank you good bye. Nobody ever said any different or that they weren't or anything like that so I drive to Milford to go in and show them what has happened to my nails and show them that the clearcoat and the white line designs are already starting to come off and she said oh I just need to put an extra clearcoat on no worries we'll get you taken care of but we are closed today. I explained to her that I had called and they answered and nobody told me they were closed and I explained to her that because they were air bubbles and chips just another clearcoat over top was not going to fix it but she assured me that if it didn't fix it to come back in on Tuesday when they were open and they could redo them for me. I work Monday through Friday job and that's why I called to make sure they were open today on Monday because I had off she rushed me in and out I expressed my concern and dislike about the nails especially for the amount that I paid and she did not care. She did not offer me any refund, credit or discount on anything. It has now been a horrible experience and I will not be going there again for a long time if ever again.
Honestly, they were closed at 11 so I have no idea what their service is like, but how can you just be closed on a weekday at 11
They were TERRIBLE!! They have absolutely no customer service! I was telling the man that was doing my nails how I like them done and he hot upset with me and started RIPPING MY NAILS OFF! The worst experience ever. NEVER AGAIN!
C K Nails is a US Hair Care Studio based in Milford, Delaware. C K Nails is located at 682 N Dupont Blvd, Milford, DE 19963, USA.
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