Don't know about the bad experiences. I've been here with a bad toothache and was stressed and they were nothing but nice to me. They fit me in fast and Dr. Awayes is a very kind, compassionate dentist who listens to what we are concerned for.
I was a patient here at one point and left. Today I remembered one of the many reasons. The staff is awful and unprofessional. Called for an emergency appointment for a 5 year old (because his dentist is closed), I understand if you can't take him but you really don't have to be so incredibly rude. I could not believe the way this woman was speaking to me.
Professional staff and impressed with their investments in the latest technology. They know what they are doing and care about their patients.
I have had only positive experiences in this office. What I appreciate most is Dr. Awayes attention to pragmatic clinical decision making. I have received care from other dentists who will recommend care just based on the black and white, or on increasing numbers, rather than on the most sound practical care for the patient and their situation. Dr. Awayes is very involved in the flow of his office and has been attentive to the schedules of his working patients and to not offering so much numbing medication that you look goofy going to work (but also makes sure to check that you are comfortable). His office is not as fancy and glossy as some other dental practices, but he also doesn't charge premium prices for the same quality of care.
Our office offers emergency appointments everyday that we are open, Monday thru Friday. We ask that patients call the office right at 8am to schedule an emergency appointment to be seen that day: there are days when the emergency appointments are booked by 8:03. If a patient is looking to schedule an appointment on a specific day of the week or requests a late afternoon time frame, we are scheduling 6 weeks in advance. Most parents schedule afternoon appointments, for their children, so that their children do not miss school. This patient did not take into consideration any of the above details, when she made the bad review. Patients can call us at anytime and ask more details, we are happy to assist them. P.S. We are not horrible or nasty.
Adly T Awayes Dmd is a US Dentist based in Milford, Delaware. Adly T Awayes Dmd is located at 513 S Dupont Blvd, Milford, DE 19963, USA.
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